Terms & Conditions for sale of products and parts
*We try our best to meet all your GM Parts needs. When a part has been discontinued or is no longer available, we will make every effort to obtain the part for you. We cannot guarantee the listed price for discontinued parts, but we will contact you for confirmation before processing your order.
- All prices are subject to change without prior notice.
- We reserve the right to correct typographical and printing errors.
- We reserve the right to correct prices or calculation errors.
- We reserve the right not to proceed with any order where we feel
that it will put us, the recipient, or any other party in a vulnerable position
either finacially or for any other justifiable reason. We will contact every
customer placing an order to notify them of the cancellation providing a viable
contact email has been given. We may not be prepared to incur extra
expense,other than to use email to cancel such an order
receiving your order, inspect all packages thoroughly for missing, damaged or
incorrect parts. Our wharehouse put forth every effort to prevent shipping
damage however, it does occur occasionally. If you receive a damaged part,
do not accept the package, have the shipper immediately return to sender.
If the shipper has left a damaged pakage in your absence, immediately contact
the shipper and have the package returned to sender. We must be contacted
immediately if any of the above occurs to prevent you being charged freight on
both ways. We are not responsible for missing, damaged, or incorrect parts
after 30 business days, regardless of the party at fault. We are also not
responsible for lost or stolen packages and all claims for such must be
processed through the shipping company.
Truck freight applies to orders
consisting of large parts or items that require special handling due to their
shape, weight, or packaging. Orders with these characteristics are shipped
via truck freight delivery may take 2-9 business days (excluding weekends and
holidays) within the continental United States. Truck freight to Alaska
and Hawaii may take up to 14 business days and may require additional charges.
You will be contacted via email with a revised shipping quote.
We will accept authorized returns 30 calendar days of the purchase date.
returns must be in the complete and original packaging. If your shipment
has arrived with a damaged or incorrect item, please repacked items in its
original shipping container contact us and we will arrange for its return.
All authorized returns must be in their origanal
condition include all components and cannot be disassembled, mounted or damaged
due to incorrect installation.returns missing components will not be credited.
We are not resposible for installation errors, nor will we cover any labor
expenses, towing expenses, rental car expenses caused by the use of wrong or
defective parts during installation. Electrical parts are not
returnable if plugged in or unsealed for any reson. Freight charges
are not reimbursable unless the return is a direct result of our error.
A 20% return fee is charged on all returns that are not the direct result of our
Refunds for returns or cores will be process and credited within 72 to 96 hours
after we recive and confirm your return is in good standing with our policies.
All cores must be returned in their originall packaging from the manufactuer.
Please be aware the bank may take 4-7 business days to post the credit to your
account or credit card.
All international orders must use paypal or google checkout no credit card
transactions will be accepted.
GM warranties their parts for a 2 years from the date of purchase
original parts and acessory warranties (wppm-3) applies to parts sold over the
counter or installed by an authorized GM center. Upon discovery of a
defect in material the part or accessory sold or the vehicle in wich the covered
part or accessory is installed shall be brought to any authorized GM
center to obtain service under this warranty. GM passenger cars
shall be serviced by centers that are subject to the dealer agreement for
GM cars. If the failed part is simply returned to the centers parts
counter by the client GM will cover appropriate diagnostic labor performed
and the cost of repairing the failed part or the replacement part. Removal
and replacement time is not covered in this case. If installation in the
vehicle is required to determine that a defect exists (or the client simply
returns the vehicle in wich the defective part was installed), then the labor to
diagnose the failure as well as to repair or replace the failed part is covered
for parts sold over the counter and parts installed by an authorized GM
center. If a part covered under the original parts and accessories is
defective and the defect causes damage to other parts, then the entire repair is
covered by the parts warranty.